Include It All in Your Description
Provide accurate, and detailed information when describing your item. By explaining every detail about your item, you will increase the number of bids you receive, and decrease the number of e-mails you get from interested bidders, asking questions about the item. You should ALWAYS include information on who pays shipping and how much you estimate shipping costs to be.

Using HTML in Your Description
Add color and flash to your listings by using HTML tags within your Description. Follow this link to learn more about HTML and how to use it to make your listings shine!! ePier.com HTML help.

Specify Terms of Sale
Let everyone know in advance how you wish to be paid for your item, and what additional costs winning bidder(s) may incur after your Auction closes (shipping, tax, etc). Be certain to specify what forms of payment you are willing to accept i.e. credit card, money order, personal checks, etc. If you are uncertain about a buyer, you may want to use a third party escrow service.

Include a Photo
Adding a photo of your item gives potential bidders a first hand look at what you are offering. Listings that include photos tend to receive far more bids. For help with including a photo within your listing, visit the ePier.com photo help section.

Avoid Ending Your Auction Early
Many bidders wait until an Auction is about to end before placing a bid, to better their chances of winning the auction. Your auction may lose potential bids if you end it early.

Avoid Running Private Auctions
While Private Auctions are generally used to protect a bidder's identity, in most cases toavoid embarrassment, they may deter potential bidders from bidding on your item. You should only use the Private Auction option in extreme situations.

Check Your Bidders' Feedback Rating
Click on the number that appears next to a bidder's e-mail address or User ID in parentheses, to see what other members of our Community have to say about dealing with this bidder. You should review these comments before you complete your transaction with that person.

Contact Your Winning Bidder(s)
You should make contact with your winning bidder(s) within 3 business days after your Auction ends. Don't wait for your bidders to contact you first. ePier.com will send an e-mail to your winning bidder(s) at the close of your Auction. Remember, not everyone checks their e-mail daily. Allow at least 48 hours for a winning bidder(s) to respond. If you do not get an e-mail response from your winning bidder(s) within a reasonable time frame, try contacting them over the telephone. You may request additional contact information about another registered user by going to the contact registed user from SiteMap.

Be Patient and Professional
It is always helpful to be patient when communicating with your bidder(s). Be as clear and specific as possible in your correspondence. Use complete sentences in your e-mails. Try to keep your e-mails well written and professional in nature. The way your customers perceive you is important to your success. Courtesy and kindness go a long way. Always treat your bidders as you would like to be treated yourself.

Include a Sellers E-Z Invoice
Add a personal and professional touch to each sale, by printing out and filling in this simple form. Include this form with the item(s) that you are shipping to your buyer.

Ship Promptly
As a Seller you should always ship items to your buyer promptly after receiving their payment . Almost every buyer expects to receive their purchases shortly after they send payment. Shipping promptly will result in Satisfied customers , leaving Positive feedback for you.