Non-Paying Bidder

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This page is intended to walk you through the steps for requesting a final value fee credit.

The following consequences occur for non-paying bidders.
1) 1st time offense.	Warning
2) 2nd time offense:	Warning
3) 3rd time offense:	Suspension (No definite length)



Contact One Another	Courtesy Payment Reminder	Request Final Value Fee Credit

The steps to take as a seller if you have a non-paying bidder.

Checklist

Procedure

Time Guideline

Explanation

Initial Contact

Within 3 business days is the best

First contact one another to make shipping and payment arrangements once the auction has ended.

Courtesy Payment Reminder

After 3 days and no later than 90 days after your listing has closed

Communicate as required to seal the deal. Send a courtesy payment reminder letter to your winning bidder. You must use ePier's customizeable reminder email.

Request a Credit towards Final Value Fee

Within 1 months after close of auction.

Request a final value fee credit if you

- Sent at least 1 Courtesy Payment Reminder.

- Were still unable to resolve following the filing of a Courtesy Payment Reminder.